Our 7 Point Service Promise

Here at Repair Force, we are committed to the highest levels of customer service. It’s the cornerstone on which our business has been built and we have a seven point service promise that underpins our offering to you.

• We will treat every customer and client equally, without discrimination and with the respect they deserve
• We will ensure that everyone in the chain of communication is informed of appointments, changes and all relevant information
• We will always be courteous, polite and we will conduct ourselves with the utmost professionalism
• We will ensure all our staff wear the correct corporate uniform and carry identification with them at all times
• We will inform you, as far in advance as possible, of any delays to appointments or stock availability
• We will ensure that our standards of service are met at all times
• We will treat all complaints and comments seriously and respond in a positive, timely manner