Repair force

Councils & Housing Associations

We have been working with councils and housing associations for many years and we understand how they operate and what they expect from their service providers.

At Repair Force, we know that councils and housing associations have an obligation to ensure properties are maintained to a good standard and that issues that have been reported are attending to as quickly as possible.

Amongst many other reasons, this is why councils and housing associations look to Repair Force as a strategic partner. We take the stress out of repairs to social housing by contacting tenants directly to arrange suitable times for our engineers to go on-site. We also have a 24 hour job tracking so clients can check on the status of jobs as well as receiving regular emailed updates at every stage of the job.

Our team of experienced and qualified engineers and tradesmen have been dealing with council and housing association tenants for years and understand the importance of fast turnaround times to allow properties to be re-let as quickly as possible. In addition, they also manage void repairs and guarantee a consistently high level of workmanship as well as maintaining an open dialogue and ensuring all relevant paperwork is complete and submitted to the relevant stakeholders.

Our range of council and housing association services includes:

  • Building
  • Carpentry
  • Cleaning
  • Electrics
  • Flooring
  • Locks
  • Kitchens & Bathrooms
  • Painting & Decorating
  • Plumbing, Water & Heating
  • Appliance Repairs

We also include a number of value-added services that benefits our clients, including:

  • An online portal which allows clients to track the status of each repair and also provides details of the job
  • We are fully insured and all works are guaranteed
  • Setting up an account with preferential rates (dependent on the quantity of work generated) and benefitting from access to all our services. Please contact us to request an account application form
  • All engineers carrying PDA’s, allowing them to take pictures of jobs and allowing us to provide a detailed report to clients as soon as the engineers leave the property and not having to wait for the next day to be updated
  • A free technical helpline for all our account customers, allowing tenants to contact us for telephone support or questions they may have about repairs or maintenance. We have found that up to 10% of faults can be repaired over the phone by talking the tenant through the issue

Please click on any of the Our Services links on the right to take you to the relevant page of the Repair Force website. You’ll find out about each individual service as well as contact details and information on how to book online.

Our Accreditation: